How To Fix Auto Lock Greyed Out on Apple iPhone XS Max
How To Fix Auto Lock Greyed Out on Apple iPhone XS Max
Auto-lock on iOS devices serves multiple purposes - it conserves battery life, secures your data, and more. But have you encountered the Auto-Lock greyed-out dilemma, fixed at 30 seconds? When this setting becomes inaccessible, it limits your control over screen timeout.
Read on if you’ve encountered a similar problem on your iOS device. In this guide, we’ll explore the possible reasons and offer steps to fix Auto-Lock greyed out on iPhone and iPad devices. If force restarts or settings resets haven’t worked for you, we’ve got alternative solutions. Let’s get started.
Part 1: Why Is Auto-Lock Greyed Out on iOS Device?
There are a few reasons why the Auto-Lock might be greyed out on your Apple iPhone XS Max or iPad device, preventing you from adjusting the duration. Here are the most common culprits:
Low Power Mode
When you activate Low Power Mode on your iOS device, you might notice the screen automatically locking after 30 seconds of inactivity. This quick sleep setting, implemented to minimize power usage, explains why the Auto-Lock option appears greyed out and inaccessible.
Screen Time Restrictions
Screen Time restrictions can impact Auto-Lock. For instance, if your downtime schedule blocks all apps, the screen locks itself, even if the Auto-Lock timer hasn’t run out.
MDM Profile Restrictions
If the Auto-Lock is greyed out on your iPad or iPhone and you use it for work or school, a Mobile Device Management (MDM) profile might be the reason. This profile restricts settings, including Auto-Lock. To fix this, contact your IT administrator and ask if they can adjust the MDM profile settings.
Alright, you know the possible reasons why the Auto-Lock option is not working on your iOS device. Still, you might be wondering how to fix the Auto-Lock greyed-out issue. Below are several ways to get your iPad or iPhone Auto-Lock working normally again.
Fix No.1: Disable Low Power Mode
Your iPhone Auto-Lock greyed out because Low Power Mode limits background activities, including the Auto-Lock option. In this mode, you cannot change the Auto-Lock settings. Turn off Low Power Mode to fix this issue and choose your preferred timeout. Here’s how:
- Step 1: Go to your Apple iPhone XS Max or iPad’s Settings app.
- Step 2: Scroll down and tap Battery. It will show you your device’s battery usage and available settings.
- Step 3: Turn off the Low Power Mode. Now, the greyed-out Auto-Lock option in Settings should be available again.
Low Battery Mode can stretch your battery life further. But if you need your screen to stay on longer, like while reading an article or watching a video, you can turn it off. It lets you adjust the screen timeout in Settings so it stays awake for as long as you like.
Fix No.2: Check Screen Time Restrictions
You’ve ruled out the Low Power Mode, but the Auto-Lock greyed out on iPad or iPhone remains. If Low Power Mode isn’t causing the problem, your screen time settings might be the issue. Some app restrictions can limit your screen use to specific times, causing it to lock automatically. Resolve this by removing limits, such as downtime and app restrictions, or turning it off.
- Step 1: Open the Settings app on your iOS device.
- Step 2: Go to Screen Time, then scroll down.
- Step 3: Tap Turn Off Screen Time.
Fix No.3: Remove MDM Configuration Profile
A configuration profile is a file that contains settings and restrictions that can be applied to an iOS device. Organizations, schools, or IT administrators often use it to manage devices remotely and enforce specific configurations. Once installed, the settings within a profile override the Apple iPhone XS Max device’s default settings. It can include restrictions related to security, network access, app usage, and more.
Since an MDM configuration profile causes limitations, like the greyed-out Auto-Lock on iPad, removing it can be the solution. Doing so frees your iOS device from external settings imposed by the profile. Then, it could allow you to adjust the Auto-Lock time setting as you normally would.
Step 1: See the configuration profiles you installed on your iOS device.
Go to Settings> General > VPN & Device Management on your Apple iPhone XS Max.
Go to Settings> General > Profiles & Device Management on your iPad.
Step 2: Select the configuration profile you need to delete.
Step 3: Tap Remove Profile, enter your device passcode, then tap Remove.
Fix No.4: Remove Network Settings Installed by MDM
Businesses often use Mobile Device Management (MDM) to remotely manage their employees’ iPhones and iPads. MDM lets IT admins push software updates, restrict apps, and remotely wipe a lost device. This keeps corporate data safe and devices under control, whether the company or the employee owns them.
If you’re having trouble with a greyed-out Auto-Lock timeout setting, disassociating your device from MDM might be an option. But remember, this is a big step. Make sure you follow your company’s authorized procedures to avoid unintended consequences.
If your IT team gives the green light, you might also be able to remove the network settings installed by MDM. Just proceed with caution, as messing with these settings could lead to instability or data loss. Here’s how:
- Step 1: Open the Settings app on your iOS device.
- Step 2: Navigate to General > Profile or VPN & Device Management (or a similar section).
- Step 3: Select the management and tap Remove Management.
If the option is unavailable, only the person who used Apple Configurator 2 or handles your company’s mobile device management platform can remove it.
Fix No.5: Use Dr.Fone To Bypass MDM Lock Without Data Loss
Unfortunately, manually removing profiles can be tricky, especially if they’re associated with MDM, Apple School Manager, or supervised configurations. These often require the removal of passwords, admin privileges, or complete data wipes. But there’s good news. Wondershare Dr.Fone - Screen Unlock (iOS) provides a simpler and safer solution.
Here’s why you should try it:
- **Speedy and Efficient:**No more endless troubleshooting. Dr.Fone bypasses the MDM lock in minutes, saving you precious time.
- **Data Stays Safe:**Unlike factory resets, Dr.Fone keeps all your precious photos, messages, and apps right where they belong.
- **No Jailbreaking:**Say goodbye to complex hacks and warranty voiding. Dr.Fone works without jailbreaking your Apple iPhone XS Max, keeping it healthy and secure.
- **Universal Compatibility:**Whether you own the latest iPhone with iOS 17 or an older version, Dr.Fone has your back. It supports all iOS devices and versions starting from iOS 7.0.
Have you ever bought a used iPad or Apple iPhone XS Max to find the Auto-Lock option greyed out and isn’t working? Mobile Device Management (MDM) profiles, often deployed by companies or schools, can restrict functionality. If you lack the credentials to bypass or remove it, Dr.Fone can help remove all MDM restrictions on your iOS device. Here’s how:
- Step 1: Download and open Dr.Fone on your computer. Next, connect your Apple iPhone XS Max or iPad to the computer using a USB cable and navigate to Toolbox > Screen Unlock > iOS.
Tips: Are you searching for a powerful Screen Unlock tool? No worries as Dr.Fone is here to help you. Download it and start a seamless unlock experience!
- Step 2: Within the Screen Unlock tool window, select Unlock MDM iPhone.
- Step 3: Select Bypass MDM, then click Get Start to proceed.
- Step 4: Please review the message carefully before initiating the MDM bypass process. Once you’ve read it, click Start to Bypass to proceed.
- Step 5: If prompted, go to your device’s Settings > Apple ID > iCloud and turn off the Find My feature. Next, click OK to initiate the MDM bypass.
- Step 6: The software will display the progress of the bypass. Wait for it to complete.
- Step 7: You’ll see a confirmation message once the bypass is successful. Click Done to exit. Your device should now be free from MDM restrictions.
Fix No.6: Check and Adjust Auto-Lock Settings
Once you’ve tried all the fixes above, you might need to set up the Auto-Lock timeout again.
- Setup Auto-Lock on iPad
Here are the steps on how to change Auto-Lock on iPad devices:
- Step 1: Within the Settings app, scroll down the list on the left-hand side and tap Display & Brightness.
- Step 2: On the right-hand side of the Display & Brightness screen, tap the Auto-Lock option.
- Step 3: A list of time options will appear, ranging from 2 minutes to 15 minutes, as well as Never. Select the time you want your iPad to wait before automatically locking the screen after inactivity. If you want the screen to stay on indefinitely, choose Never.
Step 4: Once you’ve selected your preferred auto-lock duration, you can exit the Settings app. The change will be applied automatically.
- Setup Auto-Lock on iPhone
Here’s how to change Auto-Lock on iPhone devices:
- Step 1: Open the Settings app.
- Step 2: Tap on Display & Brightness, scroll down, and tap Auto-Lock.
- Step 3: Choose the desired time interval for your Apple iPhone XS Max to automatically lock. The available options typically range from 30 seconds to 5 minutes. You may also have the option to select Never if you prefer to have the screen stay on indefinitely until you manually lock it.
Conclusion
There you have it. This guide has equipped you with the knowledge and solutions to fix the Auto-Lock greyed out on your Apple iPhone XS Max or iPad devices. From identifying the reasons like Low Power Mode and MDM configurations to implementing actionable fixes, you can now change your screen timeout. So, turn off those restrictions, remove MDM profiles, and head back to Settings.
For an easy solution, use Dr.Fone Screen Unlock to bypass MDM restrictions, giving you control over your device. Whether it’s a work phone or a personal device under MDM, Dr.Fone can offer an efficient solution. With a few clicks, you’ll have the Auto-Lock back on track, ensuring your iOS device works again just how you want it.
Tips: Are you searching for a powerful Screen Unlock tool? No worries as Dr.Fone is here to help you. Download it and start a seamless unlock experience!
Disabled Apple iPhone XS Max: How to Unlock a Disabled Apple iPhone XS Max?
Apple iPhone XS Max Disabled?
Because of using face masks, Face ID on iPhone does not always work correctly, and we are entering our passcodes more than before. If we enter it incorrectly a few times in succession, the phone will disable itself to prevent unauthorized access. It can seem like the end of the world because in so many ways smartphones have become our world. Here are ways you can unlock your Apple iPhone XS Max disabled due to too many incorrect passcode attempts.
Part 1: Unlock Disabled Apple iPhone XS Max Without iTunes/ iCloud Using Dr.Fone - Screen Unlock (iOS)
We know and understand that the word troubleshooting can remind you of long telephone calls with support or making appointments and driving down to specialists and spending obscene amounts of money to get solutions. You do not want that. How about a way you could unlock your Apple iPhone XS Max in a simple, 1-click way instead?
Dr.Fone - Screen Unlock is a unique tool designed to help you avoid all hassles and get back on track quickly. It comprises modules designed to help you with all the issues that you might encounter during smartphone use. Naturally, there is something to help you when your Apple iPhone XS Max is disabled. You don’t need to use anything else, no other software or special cable or support. All you need is this one software you can download on your computer (both macOS and Windows supported) and you’re good to go.
Dr.Fone - Screen Unlock (iOS)
Unlock Disabled Apple iPhone XS Max Without iTunes/ iCloud.
- Intuitive instructions to unlock iPhone without the passcode.
- Removes the iPhone’s lock screen whenever it is disabled.
- Easy to use with detailed guides.
- Compatible with the latest iOS/iPadOS version.
3981454 people have downloaded it
Do note that all methods that unlock your Apple iPhone XS Max will necessarily wipe your Apple iPhone XS Max and remove all data from the Apple iPhone XS Max device, essentially booting it up as new.
Step 1: Launch Dr.Fone and click the module titled “Screen Unlock”.
Step 2: Choose the “iOS” option, then select “Unlock iOS Screen” on the subsequent screen to continue unlocking your Apple iPhone XS Max.
Step 3: Follow the provided instructions to start the disabled Apple iPhone XS Max in Recovery Mode to unlock it. If for any reason the phone does not boot in Recovery Mode, there are instructions provided at the bottom to enter what is called DFU mode.
Step 4: Dr.Fone will read and display your phone model and the software installed on it. If the model displayed is incorrect, use the dropdown to pick the correct detail. Click “Start” to download the specific firmware file for your particular Apple iPhone XS Max model.
Step 5: After the download completes, please click Unlock Now to start unlocking the disabled Apple iPhone XS Max.
Your Apple iPhone XS Max will be unlocked in a short span of time. Please note that all data would have been wiped out from the Apple iPhone XS Max device. When you set the Apple iPhone XS Max device up again, if you set it to use iCloud, data such as Contacts, iCloud Photos, iCloud Drive data, etc. will be downloaded onto your device again. The apps you had on your Apple iPhone XS Max prior to it getting disabled can be downloaded again from the App Store. If you did not use iCloud but backed up the data manually, you will have to manually restore that data onto the Apple iPhone XS Max device again.
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Part 2: Unlock Disabled Apple iPhone XS Max Using iTunes or macOS Finder
Of course, there is an official way that Apple provides for users to restore device firmware using iTunes or macOS Finder. For this, iPhone is put under Recovery Mode manually and Finder or iTunes is used to reinstall software on it directly from Apple. This process is fine for people who are conversant in tech, since this process can throw up a lot of errors that are just numbers, and people can get confused as to what they mean, resulting in frustration.
Step 1: Connect your Apple iPhone XS Max to a Windows/ macOS device and launch iTunes. If you are on a Mac that runs macOS Catalina or higher, open Finder since you would not have access to iTunes anymore.
Step 2: Pick your Apple iPhone XS Max and do the following:
(2.1) Press the volume up button and let it go.
(2.2) Press the volume down button and let it go.
(2.3) Press the Side Button (power button, on the right side of your Apple iPhone XS Max) and keep it pressed till Finder or iTunes detects the phone in Recovery Mode.
Step 3: Choose Restore to download and reinstall the latest iOS on your Apple iPhone XS Max and unlock your Apple iPhone XS Max.
When the Apple iPhone XS Max reboots, it will be reset to factory settings, and you can set it up again as you did when brand new.
Part 3: Unlock Disabled Apple iPhone XS Max Using iCloud Website (Find iPhone method)
Another method you may go with to unlock your disabled Apple iPhone XS Max is using the iCloud website to gain access back. This is a fairly easy way and doesn’t require going through complex hoops.
Find My is available both online via the iCloud website and on iOS devices and on Macs. In case the only Apple product you own is the currently disabled Apple iPhone XS Max, you can use Find My on the iCloud website from any other computer you may have to unlock your disabled Apple iPhone XS Max.
Step 1: Visit https://icloud.com and log in into the same iCloud account/ Apple ID as the disabled Apple iPhone XS Max.
Step 2: Go to Find My, select your Apple iPhone XS Max.
Step 3: Click Erase iPhone and confirm.
This will start the wipe process on your Apple iPhone XS Max remotely and your Apple iPhone XS Max will be reset to factory settings. You can now proceed to setup your Apple iPhone XS Max once again.
Part 4: Unlock Disabled Apple iPhone XS Max Using Find My iPhone App
There are times you have another iOS device in the family or just lying around, you can use that device to unlock your disabled Apple iPhone XS Max. This method is particularly useful if you’re traveling with family or alone, and only have family members with their own iOS devices or, say, your iPad with you. As always, note that all these methods will wipe your data from your Apple iPhone XS Max.
Step 1: Open the Find My app on your other iOS device or Mac
Step 2: Select your disabled Apple iPhone XS Max from the Apple iPhone XS Max devices from the left pane, click/ tap your disabled Apple iPhone XS Max and click/ tap Erase This Device
The disabled iPhone will be wiped and reset to factory settings. You can then set it up again.
Part 5: Unlock Disabled Apple iPhone XS Max Without A Computer
There are millions in the world who do not use the traditional computer so to speak. They have entered the post-PC era as they say, and their needs are met without a regular desktop or a laptop. They live wirelessly. They travel the world. Are you one of them? How would you unlock disabled Apple iPhone XS Max with no desktop/ laptop computer around? You have a few options.
You can use your other iOS device with Find My iPhone app to unlock your disabled Apple iPhone XS Max or you can use the iCloud website from your other device and Find iPhone app to unlock your disabled Apple iPhone XS Max.
The second option is to get a loaner device from someone you know. A loaner device is a device you borrow from someone to use for a purpose and return it when you are done with it. In this case, you can ask for a computer from someone you know and use it to unlock your disabled Apple iPhone XS Max and return the Apple iPhone XS Max device back. That way, you can use iTunes or macOS Finder if you’re more favorable to using that method.
When using a computer, the simplest, easiest, most flexible, and robust method to unlock disabled Apple iPhone XS Max is using third-party tools such as Dr.Fone – Screen Unlock (iOS). However, Dr.Fone is not just for troubleshooting and unlocking your disabled devices. Dr.Fone is like that multi-utility knife that can do a variety of things.
Using Dr.Fone you can not only unlock your Apple iPhone XS Max with ease, you can also use it periodically as a backup and restore tool that gives power in your hands. How does it do that? When you launched Dr.Fone, you had several modules to choose from and you chose Screen Unlock to unlock your disabled device. Instead of that, you can choose the Phone Backup module to backup and restore data from and to your device. Why would you use a third-party tool to backup and restore?
As you may be aware, using iTunes or macOS Finder allows you to backup and restore data onto your Apple iPhone XS Max easily, but, the one glaring omission here is that it does not allow you to choose what you want to backup and what you want to restore. This is a much-coveted feature that is glaringly absent from the Apple world so far, and with Dr.Fone’s iOS Phone Backup feature you can have that choice in your hands, just like you do with Android. Dr.Fone allows you to choose what you want to backup, so, you can back up just your photos, just your text messages, just your files, or any combination thereof, for the matter. And, when it comes to restore, you can restore selectively as well. So, suppose you backed up your entire data using Dr.Fone, now you can restore just the text messages if you so want.
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Part 6: Prevent iPhone From Getting Disabled Again
After all this to get access back, you might think let’s go passcode-less and prevent the hassle. Don’t do that - that’s worse and unsafe. Instead, here are tips you can use to make sure you don’t accidentally disable your Apple iPhone XS Max again.
Tip 1: About Passcodes
- 1.1 Set a passcode that is easier to remember for you but difficult to think of for thieves and others.
- 1.2 Never use birthdates, years, vehicle numbers or any such numbers that may be easily tried by others.
- 1.3 Never use repeating numbers.
- 1.4 Do not use your ATM PIN as your phone passcode either. Think of some digits or combination that makes sense to you and only you. And then use it.
Tip 2: Use Face ID
Along with Passcode comes the option of Face ID on your Apple iPhone XS Max, so use that. That will minimize instances for you to enter your passcode, and may make you forget it again, though. So, make sure that the passcode you set does make sense to you and you can remember it always without effort.
Conclusion
Not all of us have the memory of elephants. With Touch ID and Face ID on our iPhones minimizing the use of passcodes, we may forget them. Another factor in forgetting passcodes is being too smart for our own good and trying to set up such a secure passcode that even we are not able to remember it. If we enter incorrect passcode too many times, the Apple iPhone XS Max disables itself and we need to restore it to factory settings to unlock it again. There are several ways to do that, depending on the time you are willing to spend on the job and your proficiency level, along with the resources that you have with you right now. For example, if a method requires use of another iOS device and you do not have it, that method is not useful to you right now, pick another. Lastly, when the Apple iPhone XS Max device is reset, instead of going passcode-less to make sure that you do not forget the passcode again, it is best to set up a passcode that you can somehow remember.
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Resolve Your Apple iPhone XS Max Keeps Asking for Outlook Password
Individuals and organizations use a diverse range of mail platforms to exchange information. Gmail, Outlook, or any alternative service is consistently utilized. While email platforms have revolutionized communication, they aren’t present without their challenges. Users often encounter issues that range from sync errors to authentication problems.
Among these challenges, iPhone users specifically grapple with a persistent issue. It often appears as “iPhone keeps asking for Outlook password.” This issue disrupts the user experience and raises security concerns. To address this problem, this guide presents a detailed guide featuring effective fixes.
Part 1. Why Does My iPhone Keep Asking for Outlook Password
The iPhone asking for Outlook password arises from a combination of factors. Understanding these reasons is crucial in diagnosing and resolving the problem effectively:
1. Incorrect Password Entry
Users might unknowingly enter the wrong password. They may have changed their Outlook password without updating it on their iPhones. This mismatch can trigger continuous password prompts.
2. Outdated Mail App
An outdated Outlook mail app on your Apple iPhone XS Max may struggle to communicate with its latest security protocols. This can lead to performance issues like the Apple iPhone XS Max keeps asking for passwords.
3. Network Connectivity Issues
Upholding a stable internet connection is necessary for effortless communication. An unreliable or unstable network can disrupt the synchronization process in Outlook.
4. Corrupted Email Account Profile
A corrupted email account profile on the Apple iPhone XS Max can cause disruptions during the authentication process. Resetting the email account on the Apple iPhone XS Max device might be necessary to resolve the issue.
5. Third-Party App Interference
Other mail applications installed on the Apple iPhone XS Max can also cause an issue. They might interfere with the Outlook app’s proper functioning. Identifying and temporarily disabling such apps can help diagnose and resolve the issue.
6. Excessive Email Fetching
Configuring the Outlook mail app to fetch emails too frequently causes the issue. It can strain the connection with Outlook servers, leading to authentication challenges. That causes issues like the Apple iPhone XS Max asking for a password.
7. iOS Software Glitches
The smooth functioning of the Mail app may be disrupted by problems and malfunctions present in the iOS software. Compatibility issues could emerge if your device is not operating on the latest iOS version.
Part 2. [Fixes] Solve iPhone/iPad Keeps Asking for Outlook Password
Now that we have explored why the iPad keeps asking for an Outlook password, it is time for practical solutions. These 13 fixes discussed below are designed to address the root causes comprehensively:
Fix 1. Add Password Once and Let the Prompt Disappear
If your Apple iPhone XS Max continuously prompts you for the Outlook password, a simple solution is to re-enter the password. Follow these steps to potentially resolve the issue once and for all by accessing the respective settings:
- Step 1. You begin by accessing your iDevice’s “Settings” app and scrolling down to tap the “Mail” option. Next, press “Accounts,” and on the following screen, select the Outlook account.
- Step 2. Encountering the error message “Account not authenticated” is what you will come across. Now, tap the “Re-enter Password” option to enter your correct Outlook password.
Fix 2. Change the Password to Your Outlook Mail
Sometimes, the email service provider may force users to change their passwords for security reasons. There is a chance that it is why your iPhone asks for an Outlook password. To modify your Outlook password from the desktop platform, adhere to the following steps:
- Step 1. Open your preferred web browser and go to the Outlook login page. Sign in to your Outlook account, locate, and click on your profile picture in the upper-right corner. There, click “My Profile,” and on the next screen, tap “Change Password” near the upper right corner.
- Step 2. Upon reaching the verification page, provide your password and tap the “Sign In” button. Afterward, you will be asked for other verification methods. Upon verifying, the “Change your password” window will appear. Here, you will need to enter your “Current password,” “New password,” and re-enter it to proceed. Then, hit the “Save” button, and your password will be changed.
Fix 3. Checking the Network Connection
Network inconsistencies can often disrupt the authentication process. This can be the leading cause behind persistent password prompts. To ensure a stable connection, ensure that you are connected to a reliable and stable Wi-Fi network. You can also try toggling the Wi-Fi and mobile data switches on and off.
Another way to confirm if network errors are the problem is to try enabling Airplane Mode. After a while, disable the Airplane Mode and check if the issue is resolved.
Fix 4. Using the Mail Toggle as a Remedy
A strategic approach to resolving authentication issues involves using the Mail toggle. You can use it to disable and re-enable the email services. This action essentially resets the Outlook app’s connection and can be performed as follows:
- Step 1. Within your Apple iPhone XS Max’s “Settings” app, scroll down and tap “Mail.” On the following screen, press “Accounts” and choose the “Outlook” account.
- Step 2. Here, you will find the toggle switch for “Mail.” Now, turn off the email service and wait for a few moments. Toggle the switch back on to re-enable the email service.
Fix 5. Delete and Re-Insert Outlook Account
Deleting and re-inserting your Outlook account on your Apple iPhone XS Max can provide a fresh start to the email integration. Follow these steps if the persistent iPhone keeps asking for an Outlook password:
- Step 1. Navigate to the “Mail” tab within the “Settings” app on your Apple iPhone XS Max, and choose “Accounts” to observe the roster of email accounts. Here, tap on your Outlook account, and the following screen, press “Delete Account.”
- Step 2. Once you have deleted the account, return to the “Accounts” tab. Select “Outlook.com” after tapping on “Add Account.” Now, follow the on-screen instructions to re-enter your account details.
Fix 6. Re-Check Sync Settings
Ensuring that your sync settings align with Outlook’s recommended configurations is crucial. Follow these steps to re-check and adjust your sync settings on your Apple iPhone XS Max:
- Step 1. After accessing the “Mail” tab within the Settings app, tap “Accounts.” Here, find and choose the “Fetch New Data” option, followed by selecting the “Outlook” account.
- Step 2. Confirm that the “Push” or “Fetch” settings are configured to your preference. “Push” enables real-time updates, while “Fetch” allows you to set specific intervals for email updates.
Fix 7. Uninstall and Re-Install Outlook App
Is the Outlook app generally showing a lot of glitches on your Apple iPhone XS Max? If yes, uninstalling and then re-installing it can address potential “iPhone**/iPad keeps asking for Outlook password”** issues:
Instructions: On your Apple iPhone XS Max’s home screen, navigate to the Outlook mail app. Long-press the Outlook app icon and choose “Remove App” from the pop-up menu. Then, tap “Delete App” and follow it by pressing “Delete” to uninstall the app. Afterward, access the App Store and download the Microsoft Outlook app again.
Fix 8. Update iOS From Settings
Outdated iOS versions can contribute to compatibility issues and glitches. This can affect the proper functioning of the Mail app and its integration with Outlook. Follow these steps to ensure your iOS is up to date:
Instructions. Access your device’s “General” settings from the Settings app. Tap “Software Update” on the next screen and check if an update is available. Tap “Install Now” to kick-start the iOS updating process if an update is available. Make sure your device is adequately charged and maintains a stable internet connection.
Fix 9. Try Other Alternatives to Outlook
Exploring alternative mail applications may offer a viable workaround. This is especially true if the iPhone asking for the Outlook password proves resistant to previous solutions. Consider using other email platforms such as Apple Mail, Gmail, and Yahoo Mail. This solution might not directly resolve the issue with Outlook. Yet, an alternative can provide a temporary workaround until a solution is found.
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Fix 10. Try Disabling Privacy Protection
Certain privacy protection features on your Apple iPhone XS Max may interfere with the integration of Outlook. To troubleshoot this, consider temporarily disabling privacy protection settings:
Instructions. On your Apple iPhone XS Max, access “Mail” settings through the Settings application. Now, scroll down to find and tap the “Privacy Protection” option in the “Messages” section. Next, you will come across the “Protect Mail Activity” switch. Here, toggle off the switch to check if it is resolved.
Fix 11. Reset All Settings of the iPhone
If the persistent password prompts remain unresolved, resetting all settings on your Apple iPhone XS Max can be the solution. It acts as a comprehensive solution to potential configuration issues. This action does not erase your data but resets system settings to default. To reset all settings on your Apple iPhone XS Max, you can follow these steps:
- Step 1. Navigate to the “General” tab in the “Settings” app on your Apple iPhone XS Max after you open it. Move down the screen, and at the bottom, choose “Transfer or Reset iPhone.”
- Step 2. On the following screen, tap “Reset” and select “Reset All Settings” from the available options. Enter your device passcode if prompted and confirm the action by selecting “Reset All Settings” again.
Fix 12. Add an Account by Switching to IMAP
In some cases, switching the account type to IMAP during the setup process can help resolve issues. For many users, it has worked to resolve issues related to Outlook password prompts. Follow these steps to add your Outlook account using the IMAP protocol:
- Step 1. Begin by accessing the “Settings” app on your Apple iPhone XS Max, then scroll down to locate and tap on “Mail.” Within this section, choose “Accounts” to display the roster of email accounts, and proceed to tap on “Add Account.”
- Step 2. Choose “Other” as the account type and select “Add Mail Account.” Enter your Name, full Outlook email address, descriptive description, and unique password, and hit “Next.”
- Step 3. Utilize the specified settings for the “Incoming Mail Server” and “Outgoing Mail Server” sections under the “IMAP” tab:
Incoming Mail Server
Hostname: imap-mail.outlook.com
Username: Your full Outlook email address
Password: Your Outlook password
Outgoing Mail Server
Hostname: smtp-mail.outlook.com
Username: Your full Outlook email address
Password: Your Outlook password
At last, hit the “Next” button at the top-right side of the screen.
Fix 13. Contact Support of Outlook To Resolve
If none of the previous fixes resolve the issue, seek help directly from Outlook Support. Outlook’s support is capable of addressing a broad spectrum of issues. It is adept at delivering personalized assistance tailored to your circumstances.
Bonus Part. Can’t Access Outlook Because iPhone Is Locked? A Quick Solution
The iPhone keeps asking for an Outlook password, which isn’t the only password-related problem. Forgetting the screen locks of their iPhones is a common phenomenon. It is especially prevalent among iPhone users. You can no longer access important Outlook emails when your Apple iPhone XS Max is locked. That is where Wondershare Dr.Fone emerges as your savior. This powerful tool can bypass all types of iOS screen locks within minutes.
It can remove lock screens on your Apple iPhone XS Max, iPad, and iPod. You can say goodbye to the hassle of dealing with iCloud activation locks. Moreover, it helps remove your Apple ID if you have forgotten your Apple ID password. Dr.Fone allows you to bypass them effortlessly without requiring a password.
Prime Features of Wondershare Dr.Fone
- It can circumvent Mobile Device Management and screen time restrictions without data loss.
- This tool completely supports the most recent iOS 17, iPadOS 17, and iPhone 15.
- Additionally, this software effortlessly bypasses carrier locks on your Apple iPhone XS Max.
Steps To Unlock Your Apple iPhone XS Max via Wondershare Dr.Fone
Unlocking your Apple iPhone XS Max using Wondershare Dr.Fone is a straightforward process. That is made possible with its intuitive interface and a simple 3-step procedure. You can use the following steps to bypass your Apple iPhone XS Max’s screen lock within minutes:
- Step 1: Access Screen Unlock by Launching Dr.Fone
Once you’ve launched Dr.Fone on your computer, go to Toolbox. Here, tap “Screen Unlock” and choose “iOS.” In the opened window, choose the “Unlock iOS Screen” option to unlock your iOS device’s screen. On the subsequent screen, click “Start” to commence the iOS device unlocking process.
- Step 2: Initiating iPhone Recovery Mode and Device Identification
Subsequently, you need to place your Apple iPhone XS Max into Recovery Mode. Adhere to the on-screen instructions corresponding to the model of your iDevice. Afterward, the tool will automatically detect the “Device Model.” If necessary, adjust the model and choose the “System Version.” Once these steps are completed, click “Start” to initiate the unlocking process.
- Step 3: Finalizing iOS Device Unlock
Monitor the iOS firmware download progress on the screen. After successful download and verification, proceed by selecting “Unlock Now.” A confirmation window will appear, prompting you to input the necessary code. Enter the code and tap Unlock to proceed to the outcome. Upon unlocking the iDevice, click the “Done” button to finalize the process.
Conclusion
To summarize, resolving an iPhone asking for an Outlook password requires a systematic approach. From re-entering passwords to adjusting settings, this guide has covered 13 comprehensive fixes. For those facing the challenge of a locked iPhone, Dr.Fone offers a reliable solution. Users can ensure integration between their iPhones and Outlook by addressing these issues. This will enhance their overall email experience.
Tips: Are you searching for a powerful Screen Unlock tool? No worries as Dr.Fone is here to help you. Download it and start a seamless unlock experience!
- Title: How To Fix Auto Lock Greyed Out on Apple iPhone XS Max
- Author: Sophia
- Created at : 2024-07-15 00:52:37
- Updated at : 2024-07-16 00:52:37
- Link: https://ios-unlock.techidaily.com/how-to-fix-auto-lock-greyed-out-on-apple-iphone-xs-max-by-drfone-ios/
- License: This work is licensed under CC BY-NC-SA 4.0.