In 2024, How to Fix Apple iPhone XS Max Passcode not Working?

In 2024, How to Fix Apple iPhone XS Max Passcode not Working?

Sophia Lv12

How to Fix Apple iPhone XS Max Passcode not Working?

Apple has always been one of the top successful companies. The reason for its success can be clearly seen through its efforts in pioneering top-notch products. It not only puts its efforts into ensuring the perfect working of the Apple iPhone XS Max device but also provides the user with essential security measures to protect the data of the Apple iPhone XS Max device from unauthorized access.

This is the sole reason why Apple focuses so much on privacy through passcodes. But sometimes, these passcodes can be a hurdle in the working of the iPhone.

If you’re facing this issue, then you’ve come to the right place. This article shall cover your queries regarding fixing the Apple iPhone XS Max passcode that is not working and providing full-depth details for your ease.

Part 1: Why iPhone is Saying Passcode is Wrong?

If you enter the wrong password, your Apple iPhone XS Max will not accept it and won’t open your phone. If you repeatedly enter the wrong password, it will disable your phone mainly because of security reasons. However, sometimes you’re genuinely trying to enter the correct password, but your device won’t accept it. This isn’t common, but there are quite a few reasons why iPhone is saying your passcode is wrong.

Sometimes the problem is trivial, like you may have entered the wrong keys in a hurry, due to which it won’t accept your passcode. In other cases, face recognition may not recognize your face if you’re wearing any mask.

However, occasionally the problem is technical. Sometimes, your Apple iPhone XS Max may be corrupted. This can cause trouble for your device to detect the security file where your passcode is stored. Other times, the operating system may not be installed properly after updating to the new version of iOS.

Part 2: Remove iPhone Passcode with Dr.Fone Without Losing Data

Everyone in the field of tech is familiar with Wondershare as it is the most innovative and versatile software in the market. Dr.Fone is a toolkit containing data recovery, phone manager software, etc., introduced by Wondershare. One of the many reasons for its success is the intuitive interface that has made it convenient for professionals as well as amateurs.

When it comes to fixing your Apple iPhone XS Max passcode, which is not working, Wondershare Dr.Fone - Screen Unlock does wonders.

iTunes is another great way to bypass the activation screen without a SIM card. If you’re new to this, here’s a small guide on how to use iTunes to bypass the activation screen.

Dr.Fone - Screen Unlock (iOS)

Remove iPhone Passcode.

  • If you don’t have access to iTunes, Dr.Fone is a great alternative.
  • Compatible with all models of iPhone and other iOS devices.
  • It resets the factory settings without requiring the passcode.
  • It recovers data after resetting iPhone’s passcode.

3981454 people have downloaded it

Step 1: Connect Apple iPhone XS Max to your Computer

The first step is to connect your Apple iPhone XS Max to your computer via cable and install Wondershare Dr.Fone - Screen Unlock.

download and open dr.fone

Step 2: Screen Unlock Tool

Select the “Screen Unlock” tool from the given tools on the home interface. Another interface will be displayed on the screen in which you’ve to select “Unlock iOS Screen.”

select unlock apple id option

Step 3: DFU Mode

Before directly unlocking the Apple iPhone XS Max lock screen, you’ve to set it up in either Recovery mode or DFU mode. Mostly ‘Recovery Mode’ is recommended as it removes the passcode by default. However, if your device fails to activate it, you can opt for DFU mode.

set your iphone in dfu mode

Step 4: Download Firmware

Once your Apple iPhone XS Max is in DFU mode, another window will be displayed on the screen, asking for confirmation regarding the Apple iPhone XS Max device Model and System Version. Now click on the “Download” button placed at the bottom.

download iphone firmware

Step 5: Unlock your Apple iPhone XS Max.

After downloading the firmware, select “Unlock Now” to unlock your Apple iPhone XS Max.

unlock iphone passcode successfully

Part 3: Effective Ways to Fix iPhone Password Not Working

This part shall assert its focus on the effective ways of resolving the issue involving the Apple iPhone XS Max password not working on your device. It revolves around the methods involving iTunes, iCloud, and iPhone Recovery Mode.

3.1 By using iTunes and iPhone Cables

iTunes is one of the most used and innovational software pioneered by Apple. It has proved to be the best software out there through its versatility and exceptional performance. This software is your savior if you’re looking for something to organize your files in iPhone as it has great integration with iOS.

If you want to fix your Apple iPhone XS Max passcode, which is not working, then iTunes can be an efficacious solution for your problem. Below we have explained step-by-step how to fix your passcode in iPhone using iTunes:

Step 1: Connect to Computer

The first step is to connect your Apple iPhone XS Max to the computer with which you’ve synced previously.

Step 2: Recovery Mode and Synchronize

Now open iTunes. If it asks for a passcode, try another computer that you’ve synced your device with. Else, put your phone to Recovery mode. Wait for iTunes to detect and sync your device. It will then create a backup.

Step 4: Restore

Once your device is synced with iTunes, a “Set Up” window will pop up on the screen displaying two options, “Restore” or “Update.” Select “Restore” to proceed further.

restore iphone with itunes

Step 5: Reset Passcode

Select your device and the appropriate backup for your device in iTunes. Once the process is completed, you can reset the passcode of your Apple iPhone XS Max in the settings.

restore backup in itunes

3.2 Apple iCloud Feature

iCloud is a multifunctional drive compatible with iOS and macOS. It saves your data, your media and organizes your files in folders. Moreover, it allows the user to share media, data, files, and even location with the other iPhone/iOS user. The major feature of Apple iCloud is its ‘Backup’ which stores all your data in case you lose or damage your phone.

To fix the Apple iPhone XS Max passcode, which is not working, iCloud can come in handy. But this method can only work if you’ve logged in to your iCloud account on your Apple iPhone XS Max and your “Find My iPhone” application is turned on. All you have to do is erase your data which will automatically erase your passcode through iCloud.

Step 1: Sign in with Apple ID

First, open iCloud.com on another iOS and write your credentials to sign in your Apple ID.

Step 2: Select your Device

Click on “Find My iPhone” and select “All devices,” and a list of devices will come up which are working under the same Apple ID. Select your Apple iPhone XS Max.

select iphone on icloud

Step 3: Erase Data and Set up your Apple iPhone XS Max.

Now click on the option of “Erase iPhone” to erase all your data and even your passcode. You have the autonomy to set up your Apple iPhone XS Max from a previous backup or set it up as a new device.

erase iphone from icloud

3.3 Using iPhone Recovery Mode

If you’ve never synced your Apple iPhone XS Max with iTunes or set up “Find my iPhone” and you’re out of options, then iPhone Recovery Mode can come to the rescue. Recovery Mode allows your Apple iPhone XS Max to connect with iTunes without restarting the system.

This process is quite time-consuming and different for different versions of the iPhone. Here we will guide you on how to fix the Apple iPhone XS Max passcode via Recovery Mode.

Step 1: Connect your device to the Computer

Connect your Apple iPhone XS Max to your computer and open iTunes.

Step 2: Activate Recovery Mode

Once the computer detects your Apple iPhone XS Max, it force restarts it. Activating Recovery Mode is different for different models of iPhone.

  • For iPhone 6s and earlier versions: Press and hold the Home Button and the Power Button simultaneously.
  • For iPhone 7 and 7 Plus: Press and hold the Power Button and Volume Down Button simultaneously.
  • For iPhone 8 and latest versions: Press and release the Volume Down button instantly. Then again, press and release the Volume up button. Now press the Power Button till you see the option of “Recovery Mode.”

Step 3: Restore your Apple iPhone XS Max.

When you’re given the option of Restore or Update, choose ‘Restore.’ iTunes will automatically download the appropriate software.

restore iphone successfully from itunes

Step 4: Set Up your Apple iPhone XS Max

Once the process has reached completion, set up your Apple iPhone XS Max, if this process takes more than 15 minutes, it will leave the Recovery Mode automatically and repeat the steps again.

Conclusion

This article has provided you the reasons and best possible ways to fix the issue of the Apple iPhone XS Max passcode not working in detail. You must follow these steps immediately if you’ve locked your Apple iPhone XS Max to avoid further trouble and anxiety.

We hope we have covered every bit of this article perfectly and you have successfully unlocked your Apple iPhone XS Max without any hassle.

Full Guide to Unlock Apple iPhone XS Max with iTunes

With such countless passwords, forgetting passwords on occasion isn’t surprising. What are your possibilities for iTunes unlock phone if you run over such circumstances and lose your password? Certainly, when this question springs up, you must not get terrified. We are here to direct you through the process of fixing this issue.

Losing a passcode is entirely normal and can happen to anyone. So, if you are also among the lot, we will elaborate on how to unlock iPhone with iTunes. After thorough research, our experts have laid out some essential unlocking methods for our readers. So, if you need to get things straight, read this detailed guide to go over your issue.

Part 1: Why Was My iPhone Disabled?

Using a lock screen passcode to secure your iDevice is an excellent way. However, it can become troublesome when you forget the key to your phone. Moreover, you may get stuck even if your screen breaks. On the other hand, someone may take your phone and type a few incorrect passcodes.

If your screen displays “iPhone disabled,” the most probable reason is an excess of wrong passcode attempts. However, this can sometimes occur without you understanding if the phone is in your pocket.

It would help if you erased your Apple iPhone XS Max to eliminate the lock and passcode, then re-sync it with iTunes. Then, you can restore your phone from an iCloud or an iTunes backup, but if you have never used a backup on your phone, your phone will have nothing. This guide illustrates how to unlock disabled iPhone with iTunes.

Part 2: How to Unlock iPhone with iTunes

At first, iTunes was only a media software used to play, download and see sound and video documents. Later in 2011, it became a valuable tool to support information and adjust it across numerous devices.

It added the ‘Restore’ option that can assist clients with unlocking their iPhones when they forget their passcode.

In any case, one has to know that iTunes is not an expert unlocking tool. Apple seldom updates iTunes, and its last update was long ago. Consequently, it has numerous tech bugs. As a result, the unlocking process using iTunes takes a lot of time. During the process, you may experience different error codes like 3004, 1100, 3194, 4000, and 4013. That makes it a tedious process.

Requirements for Windows PC:

  • For iTunes unlock phone, your PC should have installed Windows 8 or later and the most recent iTunes variant.

Requirements for Mac:

  • Open the Finder window if you have macOS Catalina or a more recent one.
  • Open the most current version of iTunes using macOS Mojave or older.
  • You must have a USB connector.

Steps (For Windows)

Step 1. Connect the locked Apple iPhone XS Max to the PC

Connect your locked Apple iPhone XS Max to your PC through a lightning or USB connector. Open iTunes on Windows PC.

Step 2. Put your Apple iPhone XS Max in recovery mode

To enter a Recovery Mode, press a combination of buttons on your Apple iPhone XS Max. Doing such, you will see a recovery mode screen on your Apple iPhone XS Max. To place the Apple iPhone XS Max in Recovery mode, follow these:

  • iPhone 8 or above (second and third generation): Press and release the volume (+) button. Press and release the volume (-) button. Hold power/side button until seeing the recovery mode on your screen.
  • iPhone 7 and 7 Plus: Press the top (or side) and volume down buttons simultaneously until the recovery screen shows up.
  • iPhone SE (first generation) and iPhone 6S: Hold the home button and the power/side button simultaneously until the recovery mode screen shows up.

Note: If you see the passcode screen, switch off your Apple iPhone XS Max and do the process again until you see the Recovery mode screen.

Step 3. Restore your Apple iPhone XS Max

As the recovery Mode screen shows up on the iPhone, you will find your Apple iPhone XS Max on iTunes unlock phone screen. Then, a box shows up with a message saying there is an iPhone issue. It will expect you to update or restore your phone. So, click on Restore.

click restore

Step 4. It then asks you to confirm whether you are sure you need to restore the Apple iPhone XS Max to its default factory state. It does so because your media and data will be all erased. Then, click on Restore and Update.

Step 5. Then, “iPhone Software Update” may spring up. Click Next, and afterwards, click Agree. iTunes will begin downloading the software and restore your Apple iPhone XS Max when the download is finished.

When the “iPhone software update” is downloaded, iTunes will show that it will erase your Apple iPhone XS Max and restore it to iOS 15.4.1. Then click on Restore.

The above bar will show “Extracting software… “. It implies iOS 15.4.1 iTunes is planning to restore the software on this iPhone.

extracting software

Step 6. Your Apple iPhone XS Max will show the restore progress bar with the white apple logo. The length of the process relies upon how much data is on your cell phone. Generally, it takes 20 to 120 minutes. When done, your Apple iPhone XS Max will restart naturally. Furthermore, after your Apple iPhone XS Max restarts, you can reset your Apple iPhone XS Max. For example, you can make a new passcode.

Part 3: Unlocking iPhone without iTunes

1. Unlock it with Find My in iCloud

Find My is a famous element in Apple devices that allows you to find your lost phone through Maps. The component has been updated from that point forward, and presently it can be utilized to erase your Apple iPhone XS Max. Additionally, you can use it to erase your information without a passcode.

Steps to Unlock:

Step 1. Open iCloud.com on a mobile or internet browser.

Step 2. Enter your Apple ID and password as inquired.

enter apple id

Step 3. After signing in effectively, click on Find My and enter your Apple ID and password. Click on Sign In.

Pick your locked gadget under the “All Devices” area.

enter apple id

Step 4. Click on ‘Erase iPhone’. Click on ‘Erase’ again.

click erase

Step 5. Enter the Apple ID password to proceed.

Step 6. A check code will be sent to unlock your locked gadget. Enter the code to proceed.

Step 7. Presently, enter your number. Then, click Next and then Done.

Step 8. The iCloud will effectively begin the erase, and you can see the Apple sign with a white advancement bar noticeable on your locked iPhone. After an effective erase process, your Apple iPhone XS Max will restart.

Step 9. Swipe up on the Apple iPhone XS Max screen to begin once more.

Step 10. iPhone will show that it is locked to the owner. You have to sign in with your Apple ID again, enter the password, and tap on Next. You will currently be enabled to make your new passcode.

2. Dr.Fone-Screen Unlock

If you are searching for an elective way to unlock your Apple iPhone XS Max with iTunes, you can pick Wondershare Dr.Fone-Screen Unlock.

This software is an ideal iTunes elective that doesn’t need a passcode to unlock the iPhone. Whatever the situation, Dr.Fone can determine the issue in no time. It can eliminate Face ID, Touch ID, or a 4 to 6-digit passcode in no time. Moreover, it works with almost any iOS version at the moment. Here’s the alternate way to iTunes unlock phone:

Step 1. Connect your iDevice to the PC

From the Dr.Fone program on your PC, select “Screen Unlock” the tool.

select screen unlock

Then use a USB connector to connect your iOS gadget to the PC. Then, click the “Unlock iOS Screen” option on your screen.

unlock ios screen

Step 2. Boot your iDevice in Recovery/DFU Mode

Before deleting the Apple iPhone XS Max screen, it is necessary to boot it in Recovery/DFU. You can follow the steps on your screen to do so. Moreover, the Recovery mode is the suggested way for your situation. However, you can use the DFU mode if this doesn’t work.

enter recovery mode

Step 3. Confirm Phone Model

After turning the DFU mode on, the program will show your phone information. In addition, it will show its model and software version. You can choose the correct data from the dropdown menu if it isn’t accurate. Then, it is time to download the firmware required for your phone model.

select phone model

Step 4. Remove the Lock

After downloading the firmware, tap Unlock Now to begin the unlocking process.

unlock now

Doing so will unlock your Apple iPhone XS Max within no time. However, kindly note this unlocking process will likewise wipe your Apple iPhone XS Max’s user data. Indeed, each solution removes your data. Therefore, you must be careful enough to back up your files before doing this process.

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### The Bottom Line

We hope you found out about how to unlock iPhone with iTunes. We likewise discussed what to do when you need an alternate method to iTunes. We know that using iTunes can be somewhat complicated; hence, the other options can help you a ton. However, we strongly suggest Dr.Fone-Screen Unlock for a more refined unlocking process.

How Can I Unlock My Apple iPhone XS Max After Forgetting my PIN Code?

Unlocking a phone using a passcode is a great way to keep your data safe. To secure your device, you can set a 4-digit, 6-digit, fingerprint, or Face ID. However, what will happen if you forgot iPhone PIN? You will not be able to unlock and use the services of your device.

Furthermore, you can’t manage any vital task if you have scheduled it. In such cases, you need to unlock the lock through an efficient procedure. This article elaborates on such practical techniques for iPhone PIN code removal. We will also introduce the top tool available in the market.

All the solutions mentioned here are highly secure and work almost every time. So, if you are worried about the security of your device, we suggest you use Dr.Fone-Screen Unlock. It is the best tool in case of a forgotten iPhone PIN.

Part 1: 4 Simple Ways to Unlock iPhone without Pin

1. “Erase iPhone” option

The steps below work if your Apple iPhone XS Max or iPad runs iOS 15.2 or later and is connected to the internet. Here’s what you need to do when you forgot iPhone PIN:

  • Please enter your password a few times from your device’s Lock Screen until it requests that you attempt another time. Then repeat this activity until you see the Erase iPhone choice in the corner of the screen.
  • Tap Erase iPhone, then click again to confirm your activity.

erase iphone

  • Enter your Apple account details to sign out of your Apple ID on the phone.
  • Tap Erase iPhone back to erase all your user data and settings for all time.
  • At the point when the iOS device restarts, adhere to the on-screen directions. Set your phone once more, and restore your data and settings from a backup. Now set a new password for your device.

Instructions to Restore a Locked iPhone Running iOS 15.1 or Prior

  • To begin with, put your Apple iPhone XS Max into DFU recovery mode.
  • Then, connect it to a PC or Macintosh through a Lightning link.
  • Select your Apple iPhone XS Max in the Finder sidebar on Mac or iTunes on the PC.
  • Pick Restore when you see the choice to Restore. Let the download finish if the download takes over 15 minutes and your device leaves the recovery mode screen. Then, at that point, turn off your Apple iPhone XS Max and start once more.

click restore

  • Disconnect your Apple iPhone XS Max, then, at that point, turn it on and set it up. That’s all you need to do.

2. Use Find My iPhone in iCloud

Apple allows clients to erase iPhone data to safeguard it from others remotely. However, your lock screen can still protect your data if you don’t erase the iPhone. No one can unlock the screen unless they enter the correct password. After too many wrong password attempts, your Apple iPhone XS Max will be locked. So no one can then touch your user data.

If you have enabled the “Find My” option before forgotten iPhone PIN, there is a chance for you to remove the lock. That is to utilize iCloud.

To unlock iPhone through iCloud:

Step 1. Visit the iCloud.com web page and log in with your Apple ID and passcode.

Step 2. Click the “Find iPhone” option from the different choices available.

Step 3. Click “All Devices” and pick the Apple iPhone XS Max device you need to unlock.

Step 4. Click the “Erase iPhone” button. Subsequently, set up the Apple iPhone XS Max device and set another lock screen PIN. With iCloud, you can unlock your iDevice without even touching your device.

icloud unlock

3. Unlock it with iTunes

Suppose you use iTunes to restore the Apple iPhone XS Max in recovery mode; it will install the latest iOS to your device. Doing so will erase all user data from the Apple iPhone XS Max device, including the lock screen. So, this is also an excellent way to unlock your Apple iPhone XS Max. However, you must keep a backup of your important files before doing so.

Utilizing iTunes will wipe out the iPhone. You can restore the data from there if you have a previous backup. If you have nothing, you will lose every data on the iPhone.

Additionally, ensure that you keep your iDevices’ Apple ID details safe. Else, you will not have the option to use the iDevice again. Using iTunes will erase the screen’s password but not the firmware. Considering that, you must keep the information in mind to set up and utilize the Apple iPhone XS Max device.

To sidestep iPhone password with iTunes:

Step 1. Go to Recovery mode

On iPhone 8/8 Or more and Above: Hold the power/side button and press any of the volume buttons until a slider appears. Move the slider to turn off the Apple iPhone XS Max device. Next, press and hold the power button and connect your Apple iPhone XS Max to the PC. Hold the button until the Apple iPhone XS Max device shows the recovery mode screen.

On iPhone 7/7 Or Below: Press and hold the power button until you see the power off slider. Next, move the slider to turn off the iPhone. Then, press the Volume (-) button and connect the Apple iPhone XS Max device to the PC. Continue to hold the button until you see the recovery mode screen.

Step 2. Restore your Apple iPhone XS Max.

After you connect your Apple iPhone XS Max to the PC, you will see a popup window in iTunes. It will warn about an issue with the “Your iPhone name” and ask you to restore it. In that window, select “Restore” to erase the iPhone. If iTunes doesn’t run naturally, open iTunes by double tapping it.

Step 3. Set up iPhone.

Keep waiting until the restoration completes. Then, a short time later, go to your Apple iPhone XS Max and follow the on-screen directions. That will allow you to set up and utilize your device.

itunes unlock

4. Dr.Fone-Screen Unlock

What to do if you forgot iPhone PIN code? As a reference, you have to erase your device to remove the lock. Aside from iTunes, you can use an outsider iPhone unlocker like Dr.Fone-Screen Unlock to unlock your device without a code.

With such software, you don’t have to master some professional skills. Instead, stick to the on-screen directions in Wondershare Dr.Fone-Screen Unlock. Then, you can reset your locked device without any problem. Dr.Fone will eliminate it for you, whether it’s a four-digit code, six-digit code, Contact ID, or Face ID. Here’s how:

Step 1. Get your Device Connected

Install and open the program on a computer, i.e., Mac or Windows. Then, tap the “Screen Unlock” option.

select screen unlock

Get your locked iPhone connected to the system utilizing a lightning USB connector. Following these steps, click the “Unlock iOS Screen” feature on the program.

![unlock ios screen](https://images.wondershare.com/drfone/guide/android-screen-unlock-2.png)

Step 2. Boot the Recovery/DFU Mode on your Device

To unlock iPhone, you need to boot it in Recovery/DFU mode by following the guidelines on your screen. Therefore, the Recovery mode is a better choice for iPhone unlock. Yet, if you face problems while going for the Recovery mode, you may enact the DFU mode.

enter recovery mode

Step 3. Confirm Your Apple iPhone XS Max Model

After opening the recovery mode, you can see your Device Model and iOS version. You must select the correct data from the dropdown menu if the information is incorrect. After doing so, click download to download the suitable firmware package for your phone model.

select phone model

Step 4. Remove the Screen Lock Passcode

After getting the required firmware, click the “Unlock Now” button to begin the process.

unlock now

Simply in almost no time, your Apple iPhone XS Max will be unlocked effectively. However, kindly note this unlocking system will likewise wipe all the files and settings on your device. Therefore, you must have a backup of your essential documents beforehand.

Part 2: FAQs

How can I change my PIN on my iPhone?

  • Open your Settings app and peer down until you see the passcode menu. On iPhones with a home button, this will be named “Touch ID and Passcode.” On new ones, it is “Face ID and Passcode.”

passcode menu

  • Enter your existing code or create a new one.
  • Toggle on the “Turn Passcode Off” option.
  • Click again to agree, and you’re good to go.

turn on off passcode

What to do after unlocking my iPhone?

There are certain things you must do after unlocking your iDevice. First, you must immediately set a new PIN for your iDevice. Apart from that, restore your previous data if you have a backup. Having done so, you are good to go.

Can I access my locked iPhone without data loss?

No, you cannot unlock a locked iDevice without losing your data. Apple has made some outstanding security features in their phones. Therefore, you must erase all its content and settings if you need to get your hands on an unlocked phone again.

The Bottom Line

Due to one reason or another, you may have forgotten iPhone PIN. However, it is not that big a deal. In this article, we have proposed some of the best ways you can employ to erase this issue. However, we strongly recommend you use Dr.Fone for a quick solution.


  • Title: In 2024, How to Fix Apple iPhone XS Max Passcode not Working?
  • Author: Sophia
  • Created at : 2024-07-15 00:54:53
  • Updated at : 2024-07-16 00:54:53
  • Link: https://ios-unlock.techidaily.com/in-2024-how-to-fix-apple-iphone-xs-max-passcode-not-working-by-drfone-ios/
  • License: This work is licensed under CC BY-NC-SA 4.0.