Resolve Your Apple iPhone XS Max Keeps Asking for Outlook Password

Individuals and organizations use a diverse range of mail platforms to exchange information. Gmail, Outlook, or any alternative service is consistently utilized. While email platforms have revolutionized communication, they aren’t present without their challenges. Users often encounter issues that range from sync errors to authentication problems.

Among these challenges, iPhone users specifically grapple with a persistent issue. It often appears as “iPhone keeps asking for Outlook password.” This issue disrupts the user experience and raises security concerns. To address this problem, this guide presents a detailed guide featuring effective fixes.

Part 1. Why Does My iPhone Keep Asking for Outlook Password

The iPhone asking for Outlook password arises from a combination of factors. Understanding these reasons is crucial in diagnosing and resolving the problem effectively:

1. Incorrect Password Entry

Users might unknowingly enter the wrong password. They may have changed their Outlook password without updating it on their iPhones. This mismatch can trigger continuous password prompts.

2. Outdated Mail App

An outdated Outlook mail app on your Apple iPhone XS Max may struggle to communicate with its latest security protocols. This can lead to performance issues like the Apple iPhone XS Max keeps asking for passwords.

3. Network Connectivity Issues

Upholding a stable internet connection is necessary for effortless communication. An unreliable or unstable network can disrupt the synchronization process in Outlook.

4. Corrupted Email Account Profile

A corrupted email account profile on the Apple iPhone XS Max can cause disruptions during the authentication process. Resetting the email account on the Apple iPhone XS Max device might be necessary to resolve the issue.

5. Third-Party App Interference

Other mail applications installed on the Apple iPhone XS Max can also cause an issue. They might interfere with the Outlook app’s proper functioning. Identifying and temporarily disabling such apps can help diagnose and resolve the issue.

6. Excessive Email Fetching

Configuring the Outlook mail app to fetch emails too frequently causes the issue. It can strain the connection with Outlook servers, leading to authentication challenges. That causes issues like the Apple iPhone XS Max asking for a password.

7. iOS Software Glitches

The smooth functioning of the Mail app may be disrupted by problems and malfunctions present in the iOS software. Compatibility issues could emerge if your device is not operating on the latest iOS version.

Part 2. [Fixes] Solve iPhone/iPad Keeps Asking for Outlook Password

Now that we have explored why the iPad keeps asking for an Outlook password, it is time for practical solutions. These 13 fixes discussed below are designed to address the root causes comprehensively:

Fix 1. Add Password Once and Let the Prompt Disappear

If your Apple iPhone XS Max continuously prompts you for the Outlook password, a simple solution is to re-enter the password. Follow these steps to potentially resolve the issue once and for all by accessing the respective settings:

• Step 1. You begin by accessing your iDevice’s “Settings” app and scrolling down to tap the “Mail” option. Next, press “Accounts,” and on the following screen, select the Outlook account.

• Step 2. Encountering the error message “Account not authenticated” is what you will come across. Now, tap the “Re-enter Password” option to enter your correct Outlook password.

Fix 2. Change the Password to Your Outlook Mail

Sometimes, the email service provider may force users to change their passwords for security reasons. There is a chance that it is why your iPhone asks for an Outlook password. To modify your Outlook password from the desktop platform, adhere to the following steps:

• Step 1. Open your preferred web browser and go to the Outlook login page. Sign in to your Outlook account, locate, and click on your profile picture in the upper-right corner. There, click “My Profile,” and on the next screen, tap “Change Password” near the upper right corner.

• Step 2. Upon reaching the verification page, provide your password and tap the “Sign In” button. Afterward, you will be asked for other verification methods. Upon verifying, the “Change your password” window will appear. Here, you will need to enter your “Current password,” “New password,” and re-enter it to proceed. Then, hit the “Save” button, and your password will be changed.

Fix 3. Checking the Network Connection

Network inconsistencies can often disrupt the authentication process. This can be the leading cause behind persistent password prompts. To ensure a stable connection, ensure that you are connected to a reliable and stable Wi-Fi network. You can also try toggling the Wi-Fi and mobile data switches on and off.

Another way to confirm if network errors are the problem is to try enabling Airplane Mode. After a while, disable the Airplane Mode and check if the issue is resolved.

Fix 4. Using the Mail Toggle as a Remedy

A strategic approach to resolving authentication issues involves using the Mail toggle. You can use it to disable and re-enable the email services. This action essentially resets the Outlook app’s connection and can be performed as follows:

• Step 1. Within your Apple iPhone XS Max’s “Settings” app, scroll down and tap “Mail.” On the following screen, press “Accounts” and choose the “Outlook” account.

• Step 2. Here, you will find the toggle switch for “Mail.” Now, turn off the email service and wait for a few moments. Toggle the switch back on to re-enable the email service.

Fix 5. Delete and Re-Insert Outlook Account

Deleting and re-inserting your Outlook account on your Apple iPhone XS Max can provide a fresh start to the email integration. Follow these steps if the persistent iPhone keeps asking for an Outlook password:

• Step 1. Navigate to the “Mail” tab within the “Settings” app on your Apple iPhone XS Max, and choose “Accounts” to observe the roster of email accounts. Here, tap on your Outlook account, and the following screen, press “Delete Account.”

• Step 2. Once you have deleted the account, return to the “Accounts” tab. Select “Outlook.com” after tapping on “Add Account.” Now, follow the on-screen instructions to re-enter your account details.

Fix 6. Re-Check Sync Settings

Ensuring that your sync settings align with Outlook’s recommended configurations is crucial. Follow these steps to re-check and adjust your sync settings on your Apple iPhone XS Max:

• Step 1. After accessing the “Mail” tab within the Settings app, tap “Accounts.” Here, find and choose the “Fetch New Data” option, followed by selecting the “Outlook” account.

• Step 2. Confirm that the “Push” or “Fetch” settings are configured to your preference. “Push” enables real-time updates, while “Fetch” allows you to set specific intervals for email updates.

Fix 7. Uninstall and Re-Install Outlook App

Is the Outlook app generally showing a lot of glitches on your Apple iPhone XS Max? If yes, uninstalling and then re-installing it can address potential “iPhone**/iPad keeps asking for Outlook password”** issues:

Instructions: On your Apple iPhone XS Max’s home screen, navigate to the Outlook mail app. Long-press the Outlook app icon and choose “Remove App” from the pop-up menu. Then, tap “Delete App” and follow it by pressing “Delete” to uninstall the app. Afterward, access the App Store and download the Microsoft Outlook app again.

Fix 8. Update iOS From Settings

Outdated iOS versions can contribute to compatibility issues and glitches. This can affect the proper functioning of the Mail app and its integration with Outlook. Follow these steps to ensure your iOS is up to date:

Instructions. Access your device’s “General” settings from the Settings app. Tap “Software Update” on the next screen and check if an update is available. Tap “Install Now” to kick-start the iOS updating process if an update is available. Make sure your device is adequately charged and maintains a stable internet connection.

Fix 9. Try Other Alternatives to Outlook

Exploring alternative mail applications may offer a viable workaround. This is especially true if the iPhone asking for the Outlook password proves resistant to previous solutions. Consider using other email platforms such as Apple Mail, Gmail, and Yahoo Mail. This solution might not directly resolve the issue with Outlook. Yet, an alternative can provide a temporary workaround until a solution is found.

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Fix 10. Try Disabling Privacy Protection

Certain privacy protection features on your Apple iPhone XS Max may interfere with the integration of Outlook. To troubleshoot this, consider temporarily disabling privacy protection settings:

Instructions. On your Apple iPhone XS Max, access “Mail” settings through the Settings application. Now, scroll down to find and tap the “Privacy Protection” option in the “Messages” section. Next, you will come across the “Protect Mail Activity” switch. Here, toggle off the switch to check if it is resolved.

Fix 11. Reset All Settings of the iPhone

If the persistent password prompts remain unresolved, resetting all settings on your Apple iPhone XS Max can be the solution. It acts as a comprehensive solution to potential configuration issues. This action does not erase your data but resets system settings to default. To reset all settings on your Apple iPhone XS Max, you can follow these steps:

• Step 1. Navigate to the “General” tab in the “Settings” app on your Apple iPhone XS Max after you open it. Move down the screen, and at the bottom, choose “Transfer or Reset iPhone.”

• Step 2. On the following screen, tap “Reset” and select “Reset All Settings” from the available options. Enter your device passcode if prompted and confirm the action by selecting “Reset All Settings” again.

Fix 12. Add an Account by Switching to IMAP

In some cases, switching the account type to IMAP during the setup process can help resolve issues. For many users, it has worked to resolve issues related to Outlook password prompts. Follow these steps to add your Outlook account using the IMAP protocol:

• Step 1. Begin by accessing the “Settings” app on your Apple iPhone XS Max, then scroll down to locate and tap on “Mail.” Within this section, choose “Accounts” to display the roster of email accounts, and proceed to tap on “Add Account.”

• Step 2. Choose “Other” as the account type and select “Add Mail Account.” Enter your Name, full Outlook email address, descriptive description, and unique password, and hit “Next.”

• Step 3. Utilize the specified settings for the “Incoming Mail Server” and “Outgoing Mail Server” sections under the “IMAP” tab:

Incoming Mail Server

Hostname: imap-mail.outlook.com

Username: Your full Outlook email address

Password: Your Outlook password

Outgoing Mail Server

Hostname: smtp-mail.outlook.com

Username: Your full Outlook email address

Password: Your Outlook password

At last, hit the “Next” button at the top-right side of the screen.

Fix 13. Contact Support of Outlook To Resolve

If none of the previous fixes resolve the issue, seek help directly from Outlook Support. Outlook’s support is capable of addressing a broad spectrum of issues. It is adept at delivering personalized assistance tailored to your circumstances.

Bonus Part. Can’t Access Outlook Because iPhone Is Locked? A Quick Solution

The iPhone keeps asking for an Outlook password, which isn’t the only password-related problem. Forgetting the screen locks of their iPhones is a common phenomenon. It is especially prevalent among iPhone users. You can no longer access important Outlook emails when your Apple iPhone XS Max is locked. That is where Wondershare Dr.Fone emerges as your savior. This powerful tool can bypass all types of iOS screen locks within minutes.

It can remove lock screens on your Apple iPhone XS Max, iPad, and iPod. You can say goodbye to the hassle of dealing with iCloud activation locks. Moreover, it helps remove your Apple ID if you have forgotten your Apple ID password. Dr.Fone allows you to bypass them effortlessly without requiring a password.

Prime Features of Wondershare Dr.Fone

1. It can circumvent Mobile Device Management and screen time restrictions without data loss.
2. This tool completely supports the most recent iOS 17, iPadOS 17, and iPhone 15.
3. Additionally, this software effortlessly bypasses carrier locks on your Apple iPhone XS Max.

Steps To Unlock Your Apple iPhone XS Max via Wondershare Dr.Fone

Unlocking your Apple iPhone XS Max using Wondershare Dr.Fone is a straightforward process. That is made possible with its intuitive interface and a simple 3-step procedure. You can use the following steps to bypass your Apple iPhone XS Max’s screen lock within minutes:

• Step 1: Access Screen Unlock by Launching Dr.Fone

Once you’ve launched Dr.Fone on your computer, go to Toolbox. Here, tap “Screen Unlock” and choose “iOS.” In the opened window, choose the “Unlock iOS Screen” option to unlock your iOS device’s screen. On the subsequent screen, click “Start” to commence the iOS device unlocking process.

• Step 2: Initiating iPhone Recovery Mode and Device Identification

Subsequently, you need to place your Apple iPhone XS Max into Recovery Mode. Adhere to the on-screen instructions corresponding to the model of your iDevice. Afterward, the tool will automatically detect the “Device Model.” If necessary, adjust the model and choose the “System Version.” Once these steps are completed, click “Start” to initiate the unlocking process.

• Step 3: Finalizing iOS Device Unlock

Monitor the iOS firmware download progress on the screen. After successful download and verification, proceed by selecting “Unlock Now.” A confirmation window will appear, prompting you to input the necessary code. Enter the code and tap Unlock to proceed to the outcome. Upon unlocking the iDevice, click the “Done” button to finalize the process.

Conclusion

To summarize, resolving an iPhone asking for an Outlook password requires a systematic approach. From re-entering passwords to adjusting settings, this guide has covered 13 comprehensive fixes. For those facing the challenge of a locked iPhone, Dr.Fone offers a reliable solution. Users can ensure integration between their iPhones and Outlook by addressing these issues. This will enhance their overall email experience.

Tips: Are you searching for a powerful Screen Unlock tool? No worries as Dr.Fone is here to help you. Download it and start a seamless unlock experience!

How to Unlock Apple iPhone XS Max Passcode Screen?

Apple offers numerous ways to protect users’ iPhone data from other people, such as Face ID, Touch ID, and screen passcode. Screen passcode has its own significance. Usually, it comes to adoption if your Face ID and Touch ID may not work. In other cases, if you restart your device, and didn’t unlock it for 48 hours, or reset it, you may require to unlock your device through a screen passcode.

What would happen if you accidentally forgot your Apple iPhone XS Max screen passcode? After entering it about 5 times, your Apple iPhone XS Max will get locked for a few minutes with a message on top. It usually gets frustrating when you cannot unlock it with your screen passcode.

This article comes up with different resolutions and techniques for unlocking your Apple iPhone XS Max. Go through the methods to figure out how you can bypass iPhone screen passcode with ease.

Part 1: Unlock iPhone Passcode Screen by Screen Unlock

You might be anxious if you have locked your Apple iPhone XS Max and forgotten the passcode. However, there is no need to worry, Dr.Fone - Screen Unlock is here at your service. The tool handles the Apple iPhone XS Max passcode screen problem and removes it effortlessly. The user doesn’t need any technical knowledge beforehand to use the tool.

Dr.Fone - Screen Unlock (iOS)

Unlock iPhone Passcode Screen.

• Completely compatible with different lock screens to get you out of the problem.
• It helps the iOS user bypass iPhone passcode and iCloud activation locks
• If you have forgotten your Apple ID password, Dr.Fone Screen Unlock enables you to unlock your phone and log into a new account in seconds.
• Dr.Fone also helps the user bypass the MDM to access the Apple iPhone XS Max device effectively.

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Step-by-Step Guide to Bypass iPhone Lock Screen

If you are unfamiliar with using the Screen Unlock feature to get rid of the problem, allow us to walk you through the procedure.

Step 1: Launch Wondershare Dr.Fone

First, download and launch Dr.Fone – Screen Unlock on the computer. Then, click on “Screen Unlock” from the interface. After that, connect your iOS device to the system via lightning cable.

Step 2: Booting the Apple iPhone XS Max device

Tap on “Unlock iOS Screen” afterward. Now, Follow the on-screen instructions to boot your phone in Recovery or DFU mode. If you cannot activate the recovery mode, click the button line to work on the DFU mode.

Step 3: Unlocking the iPhone/iPad

After the DFU mode is activated, confirm the Apple iPhone XS Max device information, and click on “Download.” After it is downloaded, tap on “Unlock Now.”

Step 4: Device Unlocked Successfully

After the DFU mode is activated, confirm the Apple iPhone XS Max device information, and click on “Download.” After it is downloaded, tap on “Unlock Now.”

Part 2: How to Remove iPhone Screen Lock Using the Recovery Mode

There are other ways to unlock screen passcode. For starters, you can consider resolving this issue using the Recovery mode. It is a troubleshooting operation that lets iTunes fix the issue and erase the old passcode. Follow the procedure below vividly:

Step 1: Connecting Process

The first step is to connect the Apple iPhone XS Max to computer and then launch iTunes. Force restart the phone after the phone is connected.

Step 2: Activating the Recovery Mode

There are different ways to activate the Recovery mode based on your Apple iPhone XS Max models.

• Press and release the Volume Up button if you are on iPhone 13/12/11/XS/XR/X/8 or iPhone 8 Plus. Again, press and release the Volume Down button. Now, press and hold the Side button to activate the Recovery Mode.
• Similarly, if you are an iPhone 7 or iPhone 7 Plus user, press and hold the Volume Down and Side button simultaneously until the Recovery Mode screen doesn’t show.
• Suppose you own an iPhone 6S or earlier, an iPad, or iPod Touch. Press and hold the Home button and the Side buttons. Until the Recovery Mode enables, you need to hold these buttons off.

Step 3: Restoring Process

Click on Restore, and iTunes will download the software for the Apple iPhone XS Max device after the process is concluded, set up your Apple iPhone XS Max.

Pros

• The Apple iPhone XS Max is restored to the previous settings, and all messages and emails will be retrieved.
• There is no damage attached with using the Recovery mode to bypass iPhone lock screen.

Cons

• All the data will be lost and erased.
• The non-iTunes app such as music will be lost.

Part 3: How to Unlock iPhone without Screen Passcode Via iCloud

Another viable method to solve the problem is to erase your Apple iPhone XS Max with iCloud and remove the passcode. Following are the detailed steps:

Step 1: Signing In

Open iCloud.com on your computer and sign with your Apple ID. All the Apple iPhone XS Max devices that are linked with your Apple account will appear.

Step 2: Erasing iPhone

Click on the Apple iPhone XS Max device that needs to be removed. Then click on “Erase iPhone”. Now, you can restore the Apple iPhone XS Max from the backup or set up a new one.

Pros

• The user is free to access all the Apple iPhone XS Max devices through iCloud, whether iPad, iPhone, or iPod.
• The location of the lost device can also be tracked effortlessly.

Cons

• One cannot access iCloud without an Apple ID.
• If your iCloud is hacked, your data becomes a liability for them and can be erased at any time.

Part 4: How to Unlock iPhone without Passcode Via Find My iPhone

You can also consider unlocking your Apple iPhone XS Max through Find My iPhone. This platform is suitable for many cases where you can find the distance of your device from yourself with its last recorded location. You can also use it to access and control all the data across your Apple iPhone XS Max. To unlock your device with this method, you need to:

Step 1: Launch the Find My application on your secondary iPhone and log in with your Apple ID credentials. Click on “Sign In” and proceed.

Step 2: You need to select the “Devices” tab and locate your device in the list. After finding the Apple iPhone XS Max device, scroll down and click on the “Erase This Device” button.

Step 3: A confirmation message will be provided where you need to tap “Continue” to proceed. When that particular device connects to the internet, the data across it will start to delete automatically.

Pros

• On activating Lost Mode, you will be notified of the availability of the Apple iPhone XS Max device’s location. Your Apple iPhone XS Max and data will be protected and will not be accessed until provided with the Activation Lock and screen passcode.
• Using this platform, you can manage all your devices, such as Apple Watch and MacBook.

Cons

• Your device needs to be connected to the internet to be erased.
• If you do not remember your Apple ID and password, it would be impossible for you to reactivate the Apple iPhone XS Max device.

Part 5: How to Bypass iPhone Lock Screen Using Siri

If you do not have any potential source for unlocking your Apple iPhone XS Max, you can consider using Siri for this purpose. Here are the steps to bypass the Apple iPhone XS Max lock screen using Siri.

Step 1: You need to activate Siri on your Apple iPhone XS Max. Keep holding the Home button or Side button according to your Apple iPhone XS Max model for activating it. When activated, speak “What time is it” to it.

Step 2: Siri will display the time with a clock icon on the front. Click on the icon to open the associated interface. Click on the “+” icon and proceed to the next screen. You will find a search box on the next screen. Type random characters and hold the tab until it shows the option of “Select All.”

Step 3: You will find the option of the “Share” button soon. A pop-up opens after tapping on the button, which shows different options that can be accessed. Click on “Messages” to move to the next screen.

Step 4: Fill out the “To” box with some characters and click on “Return” on your keyboard. You need to press the Home button or swipe up according to your Apple iPhone XS Max model. The home page of your Apple iPhone XS Max will be accessed successfully.

Pros

• The data across your Apple iPhone XS Max will not get erased with this process.
• You do not need to access any other third-party tool for unlocking your Apple iPhone XS Max.

Cons

• If you have a version of iOS except 3.2 and 10.3.3, you cannot use this method.
• This method is not applicable if Siri is not activated across your Apple iPhone XS Max.

Part 6: FAQs about iPhone Screen Lock

1. How many counts do I have to unlock my iPhone?

You have around ten entries to unlock your Apple iPhone XS Max, after which the Apple iPhone XS Max device will be completely locked. After the 5^th wrong entry, you are expected to wait for a minute until you try again. After the 10^th wrong entry, the Apple iPhone XS Max device gets locked out and allows you to connect to iTunes.

2. Is it possible to reset the Apple iPhone XS Max passcode with an Apple ID?

No, you cannot reset the Apple iPhone XS Max passcode using Apple ID. Both are different security measures and cannot reset one using another.

3. What should I know about the screen time passcode?

Parental controls on iPhones use a different passcode to restrict content. It includes restricting things like privacy, game center, web content, explicit content, iTunes app and purchases. It is also known as a restriction passcode.

4. Can Apple reset a forgotten iPhone passcode?

No, Apple cannot reset the forgotten iPhone passcode. However, they will help you with the steps to erase, reset, and recover the phone. You must prove yourself to be the Apple iPhone XS Max device owner, so keep the purchase receipt with you.

Conclusion

Human beings are clumsy, and they often forget passcodes to their devices. However, there is no need to panic as technology has progressed enough to offer loopholes in the situations. The article presented multiple methods to bypass iPhone passcode and steer clear of this mess. Some frequently asked questions were also answered regarding the Apple iPhone XS Max screen lock.

How to Unlock Apple iPhone XS Max, Apple’s New iPhone

It has happened to all of us at some point in the other. The chances of it happening are notoriously higher when you just started using it. We are talking of passcodes on iPhones. Apple requires setting up a 6-digit passcode to use some features such as Face ID on your Apple iPhone XS Max. So, you thought it was a great idea to set up your new Apple iPhone XS Max with a new passcode, right? The only problem is that the 6 digits you thought are bulletproof and no one will be able to come up with them in relation to you, are not coming to you either. You forgot the newly set passcode, entered the incorrect passcode more times than the software was happy about, and the Apple iPhone XS Max is locked now. What to do? Read on.

Part I: Why Is Your Apple iPhone XS Max Locked?

There can be a few reasons why your Apple iPhone XS Max is locked, the primary ones being that you bought a second-hand Apple iPhone XS Max from someone who set it up with a passcode and decided it wasn’t for them and was nonchalant enough to sell it to you without removing the passcode from the Apple iPhone XS Max, or that you forgot the passcode to your new Apple iPhone XS Max and entered it incorrectly a few times. In any case, help is at hand.

We understand how frustrating it can be when your newly purchased Apple iPhone XS Max does not unlock because of a passcode entry issue, and all you want to do is get the screen unlocked. At Wondershare, we strive to create meaningful differences in the lives of the people that use our software and keeping that in mind, we have a solution for you to unlock your Apple iPhone XS Max passcode screen using Dr.Fone - Screen Unlock (iOS).

II.I Using Dr.Fone - Screen Unlock (iOS) to Unlock the Locked Apple iPhone XS Max

Dr.Fone - Screen Unlock (iOS)

Unlock iPhone/iPad Lock Screen Without Hassle.

• Simple, click-through, process.
• Unlock screen passwords from all iPhone and iPad.
• No tech knowledge is required, everybody can handle it.
• Supports iPhone XS (Max) / iPhone XR / iPhone X / 8 (Plus)/ iPhone 7(Plus)/ iPhone6s(Plus), iPhone SE and the latest iOS version fully!

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Dr.Fone is a set of modules that make life easy for you. Any kind of problem you can think of, it is likely that Dr.Fone has a remedy for it ready in its arsenal. A locked Apple iPhone XS Max is no different. Here is how to use Dr.Fone - Screen Unlock (iOS) to unlock Apple iPhone XS Max passcode:

Step 1: Install Dr.Fone - Screen Unlock (iOS) on your computer.

Step 2: Connect your locked Apple iPhone XS Max to the computer.

Step 3: Launch Dr.Fone and select the Screen Unlock module.

Step 4: Select Unlock iOS Screen.

Step 5: Follow the on-screen instructions to boot the Apple iPhone XS Max in Recovery Mode. If for some reason you are unable to boot into Recovery Mode, there are instructions at the bottom to enter DFU mode.

Step 6: Dr.Fone will tell you the phone model and the software installed on it. If it is incorrect, use the dropdown lists to select the correct information.

Click Download to download the firmware file for your device.

Step 7: Select the firmware package after the download completes. After the download completes, you can click Unlock Now to start unlocking the Apple iPhone XS Max.

In a short while, your Apple iPhone XS Max will be unlocked. It is important to note that unlocking a locked Apple iPhone XS Max cannot be done without wiping data.

II.II How to Unlock Apple iPhone XS Max with Find My (iPhone)

Find My allows you to unlock your Apple iPhone XS Max remotely if you want to. So, if you have forgotten the passcode and are unable to unlock your Apple iPhone XS Max, there is a way you can unlock it using Find My. Doing this will wipe your data from the Apple iPhone XS Max device and set it up as new, though. Here is how to do that:

Step 1: If you have any other Apple device that is logged in with the same Apple ID as the Apple iPhone XS Max, you can launch Find My on that device. Else, you can visit https://icloud.com and log into the same iCloud account/ Apple ID as the locked Apple iPhone XS Max.

Step 2: Under Find My (or Find My iPhone if you are using the iCloud website), select your Apple iPhone XS Max and click Erase iPhone and confirm.

That’s it. You will have wiped and unlocked your Apple iPhone XS Max and it will start with factory settings. Note that this works only if the Apple iPhone XS Max was connected to Find My in the first place. If not, then you always have Dr.Fone - Screen Unlock (iOS) to help you out.

II.III Put The Apple iPhone XS Max in Recovery Mode

You can unlock your Apple iPhone XS Max using Recovery Mode, yourself.

Step 1: Connect your Apple iPhone XS Max to the computer and open iTunes. If you are on a Mac that runs macOS Catalina or higher, open Finder.

Step 2: Press the volume up button and let go. Press the volume down button and let go. Press the side button (power button) and keep holding it till Finder or iTunes detects the phone in Recovery Mode.

Step 3: Select Restore to download and reinstall the latest iOS on your Apple iPhone XS Max and unlock Apple iPhone XS Max.

Part III: How to Turn Off Passcodes in Apple iPhone XS Max

If after reading all this and going through so much hassle to unlock the Apple iPhone XS Max, you feel that passcodes are not worth your time, we feel you. We designed Dr.Fone to help you be at ease and be safe with passcodes for when you forget them, but if you would rather not use passcodes at all, we understand where you’re coming from. Here is how to turn off passcodes for good on Apple iPhone XS Max:

Step 1: Launch Settings.

Step 2: Scroll down to Face ID and Passcode.

Step 3: Enter your passcode.

Step 4: Scroll down and select Turn Passcode Off.

Step 5: Enter your passcode one last time.

You’re done. Now go ahead and forget the passcode forever. You will not need it again. Do note, however, that not using a passcode on your Apple iPhone XS Max leaves not only your data but your Apple iPhone XS Max itself in a highly vulnerable state. Anyone with access to your device can do anything on the Apple iPhone XS Max device that you could, including setting up a passcode that you will then have to use this guide to unlock.

Part IV: More information about Apple iPhone XS Max/Apple iPhone XS Max mini/Apple iPhone XS Max Pro

The ways mentioned before should help you get out of the locked Apple iPhone XS Max now. Here is a shortlist of the features of the Apple iPhone XS Max range. You may learn more information about Apple iPhone XS Max range that you may never know before.

5G Capability and Dual eSIM Support

The Apple iPhone XS Max range builds on the Apple iPhone XS Max 12 range for 5G capability by supporting more bands than the Apple iPhone XS Max 12 lineup. 5G modems are the same across the Apple iPhone XS Max lineup. the Apple iPhone XS Max lineup supports dual eSIM for the first time ever in iPhones. You do get a physical SIM tray for one nano-SIM though, so don’t sit up.

Cinematic Mode

You might be wondering if you will get the highlight Cinematic Mode if you were to pick the cheapest of the Apple iPhone XS Max lineup, that is, the Apple iPhone XS Max mini. The answer is yes, you will. All Apple iPhone XS Max models support Cinematic Mode.

Water Resistance and Charging

All Apple iPhone XS Max models feature the same IP68 water resistance (that is a depth of 6 meters for up to 30 minutes) and feature MagSafe charging. No differences here, except that the Apple iPhone XS Max mini is still capped at 12W charging with MagSafe, just like the Apple iPhone XS Max 12 mini was.

Part V: The Bottom Line

A locked Apple iPhone XS Max is never a pretty sight. Fortunately, there are a couple of things you can do to try and unlock your Apple iPhone XS Max and remove the passcode from your Apple iPhone XS Max. There is also Wondershare Dr.Fone - Screen Unlock (iOS) to unlock your Apple iPhone XS Max for you when you need help removing the passcode from your Apple iPhone XS Max and unlocking it.